Learn Digital Marketing

Digital Marketing Basics

We all need to learn digital marketing because however much we already know, new stuff arrives all the time.  Digital marketing knowhow is a must for marketing managers in a world where

  • customer journeys are becoming increasingly fragmented as we see here
Typical journey maps analysed in Google Analytics

Increasing complexity of the customer journey

  • traffic to sites is increasingly mobile, realtime and impatient for results
  • connections are geo specific, always on
  • data history of individuals is available.

We need to know how we can use these digital tools to

  • drive traffic to the site
  • convert it once we get it there
  • source new cohorts and retarget previous visitors
  • understand the role played by social media
  • Social media conversion support

    Social media conversion support

  • use machine learning to segment customers, predict their behaviour and identify those open to our messages
  • find out what people think of the site  and if they will recommend us their friends

Otherwise we risk being left behind. Learn more here.

What advantages does digital marketing deliver?

It enables things that couldn’t happen in the traditional world

  • Individual, customised messages and products
  • Instant secure transactions
  • Facilitation and importance of customer review
  • Two way real time communication
  • enhanced product offers with service, finance and edutainment capable of being bundled into the product.
  • Real time, geographic and motivation based segmentation
  • Continual real time testing of message and offer

Those of us who started our marketing careers in the ’80s remember how we had to communicate with out email, websites, broadband and mobile phones.  Things that we all take for granted today.

What topics will help you learn digital marketing?

  1. How to define what it is that measures success for your business
    1. e-commerce or business to business
    2. Sales and events – links, downloads, sign ups, videos
  2. How to access that information
  3. How to present it in a way that senior management can use
    1. Impactful
    2. Timely
    3. Actionable

What do next

Learn more about What is Digital Marketing?

Consider downloading our Digital Marketing Papers

Learn more about Google Analytics Training

For more details about the course please sign up here.